by admin | Oct 26, 2021 | News
Digital transformations start with great talent but finish with strong leadership. This week we share three questions every digital leader should ask. Even the best-conceived transformation can go wrong if you’ve neglected your talent. Vision often takes a...
by admin | Oct 18, 2021 | News
Digital transformation will help companies build new levels of resiliency as the world recovers from COVID-19. It’s important that companies build a culture strengthened with technology, so they can anticipate change and increase customer satisfaction. It is worth...
by admin | Oct 12, 2021 | News
Claims are the real moment of truth for insurance companies. It’s judgement day when the insurer’s commitment to providing peace of mind, at a time of crisis or loss, is tested by the policyholder. Customers that have taken out an insurance product trust that...
by admin | Oct 9, 2021 | News
Ecosystems that are built around customer needs, wants and expectations are the biggest disruptive threat that insurers face. In a hyper-connected world, the best digital experience shape customer expectations. As a result, they expect hyper-personalised online...
by admin | Oct 8, 2021 | News
The new normal. It’s a phrase ingrained in the national psyche as people figure out how to adapt. We continue to face new changes and challenges. But what does the new normal mean for those businesses like financial services providers? These same...
