Blog

What we are talking about

customer experienceBlog
September 29, 2020

Why open banking and big data are shaping the future of customer experience

Banking is one of the most data-rich sectors. Customers leave a digital footprint and insight into their behaviours and motivations at multiple touchpoints.  Customer-centred banks like First Direct use this…
graduatesBlog
August 28, 2020

How to get your first job in agile tech as a graduate developer

We are always on the lookout for talented graduate developers to join our fast-growing consultancy team. We work with market-leading financial services clients using cutting-edge technology and we need amazing…
customer-led growthBlog
July 28, 2020

Why digital ecosystems are the keystone of customer-led growth for insurance firms

Ecosystem business models that are built around customer needs, wants and expectations are the biggest disruptive threat that insurers face. In a hyper-connected world, customer expectations are being shaped by…
banking tech planningBlog
June 24, 2020

What does the new normal mean for banking tech planning and innovation?

The new normal.  A phrase which has been ingrained in the national psyche as people figure out how to adapt to the changes and challenges that we have all lived…
Blog
May 18, 2020

Mental Health Awareness Week

Here at Eliga we believe is not only important to be kind to our minds during mental awareness health week, but every day. The stresses of everyday work life can…
Blog
May 12, 2020

How financial services providers can deliver agile innovative projects during the Coronavirus crisis

Innovating from the 'outside-in'. As the Coronavirus crisis continues, traditional financial services providers have quickly mobilised to adapt to new ways of working within the constraints of social distancing and…
Blog
April 5, 2020

FinTech apps: why consumer trust could help traditional banks

Bank customers are quickly adapting to an unprecedented reliance on FinTech apps and other digital services to take care of their finances as social distancing and self-isolation continue. As bricks…
Blog
February 18, 2020

14 statistics shaping the future of FinTech

FinTech has gone mainstream.  Challengers have become mature service providers and incumbents now offer credible FinTech products.   This was one of the key themes of Ernst & Young’s Global…
Blog
December 29, 2019

2020 vision – 4 digital trends every insurance firm ought to know

Controlling the digital pressure valve becomes more challenging each year as insurance firms evaluate how the trends shaping the future add value to their customer proposition. The speed of change…
outsourcing agilityBlog
November 3, 2019

Your 4-step guide to incredible outsourcing agility

Financial services providers all have digital capabilities. That is a given. But to accelerate transformation and fend off the FinTechs most firms recognise that adopting an agile, iterative developmental approach…
fintech_distruptorsBlog
October 19, 2019

Meet the FinTech disruptors – are you doing enough to keep your customers happy?

FinTech disrupters are driving their digital fleet into competitor customer heartlands and upending expectations on what a great experience looks like. Add in game-changing financial products and experiences from Apple,…